Privacy Policy

Privacy Policy

Effective Date: September 10, 2024

Dynamo Rides LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when using our website and services. By accessing or using our website, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

When dealers create an account on our website or use our services, we may collect the following information:

  • Personal Information: This includes your name, company name, address, phone number, email address, and any other personal details you provide when creating an account or placing orders.
  • Account Information: Information related to your account activity, such as login credentials, order history, and dealer quotes.
  • Staff Accounts: You may create additional staff accounts under your dealer account. All information associated with these staff accounts, including their names, emails, and activity, will be accessible to us and linked to your dealer account.
  • Billing and Transaction Information: For processing orders, sending invoices, or offering payment options through third-party systems such as QuickBooks, we collect information necessary to facilitate these transactions.

2. How We Use Your Information

We may use the information collected for the following purposes:

  • Account Management: To manage your account, process orders, and provide you with access to our dealer portal.
  • Sales and Support: We may share your information with sales representatives in your area to provide localized service and support.
  • Marketing Communications: We may use your information to send you promotional materials, updates, and offers related to our products and services. You may opt out of receiving marketing emails at any time by following the instructions in the email.
  • Invoicing and Payments: To send invoices, payment reminders, or other necessary payment-related communications, we may integrate with third-party systems such as QuickBooks.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Sales Representatives: We may share your details with a sales representative in your region to offer personalized support and assistance.
  • Service Providers: We may use third-party service providers (such as QuickBooks for invoicing) to process information on our behalf. These providers are contractually obligated to protect your information and can only use it for the purposes we specify.
  • Legal Obligations: We may disclose your information if required to do so by law, or in response to a legal process such as a court order or subpoena.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately..

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You can access and update your account information at any time by logging into your account.
  • Marketing Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in any marketing email we send you.
  • Account Deletion: If you wish to delete your account, please contact us at Support@dynamorides.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and gather information about visitors to our website. You can control the use of cookies through your browser settings.

7. Children's Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Dynamo Rides LLC
9240 Clairemont Mesa Blvd
San Diego, CA 92123
United States
Email: Support@dynamorides.com