Getting Started

Welcome to the Dynamo Dealer Portal Quick Start Guide!

To begin, login for the first time. This may require creating a password from the welcome email.

Once logged in, follow this guide through updating or verifying your dealer's contact information then browsing products and placing your first order.

As a first step after logging in, we highly recommend verifying and updating your dealer's contact information, including your address and billing details, to avoid any issues.

Step 1: Your account information

To verify/update your account details, including contact information, billing contacts, and email settings, click on 'Account' in the upper right corner. Then, select 'My Account.'

A page titled 'Edit Customer Details' will now appear, giving you three main options: edit your contact details (in red), billing details (in green), and email settings (in blue).

Under 'Contact Details,' you can update your personal contact information as the primary account holder.

Under 'Billing,' you can either keep the billing address information the same as your contact details or change it to another person or address. If you want to update it, uncheck the box labeled 'Same as contact details,' and additional fields will appear for entering the new billing address. If you need someone else, like a bookkeeper, to receive invoice emails, this option will be available under the 'Email Settings' section.

In 'Email Settings,' you can add additional email addresses to receive order or invoice notifications.

Adding additional users

In additional to verifying your account information, if you'd like to add additional users such as employees or an accountant, click here for instructions.

Step 2: Your first order guide

Next, once all contact information is correct, we can move to browsing products and submitting your first order.

Refer to the screen capture below:

In red, you'll find the products. You can browse products by various categories for an easy shopping experience.
In green, you'll find previous orders or saved, unsubmitted orders. When you add products to your order, you can save them with a PO number to view later. Saved orders will be located in the "Unsubmitted Orders" tab.
In blue, you'll find the Quick Order feature. If you know the name of a product, you can type it in and add it to your order.
In yellow, under "Account," you can update your account information or add team members. By adding other users to your account, team members can log in, submit orders, or view order history.
In purple, you'll find your pending order. Once you've added items to your order, you'll be able to click here to complete the purchase.

To complete your order, follow the steps outlined below in the screen captures:

On the home page, click the order total to go to the order summary.
On the current order page, you can update quantities or delete items.
Click "Next" or "Save for Later." Orders saved for later will be stored in your "Unsubmitted Orders" tab.
Confirm the delivery address. You may use one of the saved addresses on your account.
Select your payment option.
Add any necessary comments. Saved comments may be useful for future reference in your order history.
Click "Send Order." Submitted orders will be reviewed by our team. You will then receive a final invoice with payment instructions sent to the email on file.

For more detailed video instructions of the Dynamo portal's features, click here for our support center with helpful frequently asked questions.

If you have any further questions, feel free to email Dynamo support at support@dynamorides.com or call us at 760-733-3962.